Privacy Policy
Effective Date: March 4, 2026
- Introduction
Cornr (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”).
By using the App, you agree to the collection and use of information in accordance with this policy.
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- Information We Collect
A. Account Information
When you create or use an account, we collect: • Email address • Name information you provide (for example, first and last name or display name) • User ID and rider/profile identifiers • Authentication data needed to sign you in (processed via our authentication provider)
If you use social login:
Google Sign-In We receive account identity data such as email and profile details made available by Google and our authentication provider.
Sign in with Apple We receive Apple account identity data such as the Apple user identifier and, where available, email and name.
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B. Ride and Location Data
When you record a ride, we collect: • Precise GPS location data • Ride route/track points (latitude/longitude with timestamps) • Ride metrics (such as speed, lean angle, pitch, acceleration/braking, and duration) • Ride metadata (for example weather conditions at ride start)
We use this data to: • Record and display ride history • Generate ride analytics and riding insights • Enable community features such as clubs, ride feeds, and leaderboards
Ride and location data remain stored until you delete the ride or delete your account.
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C. Subscription and Purchase Information
If you subscribe to paid features, we process subscription-related data, including: • Subscription and entitlement status • Product/package information • Transaction and renewal status provided by the platform billing system • Subscription identifiers used to associate subscription status with your user account
Payments are processed by Apple App Store billing (iOS) or Google Play billing (Android).
We use RevenueCat to manage subscription entitlements.
Cornr does not receive or store full payment card details.
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D. Device and Technical Information
We collect technical information required to operate and maintain the App, such as: • Device identifiers (non-advertising identifiers) • App version • Operating system and device model • Crash logs and performance diagnostics • Push notification tokens
This information is used strictly to: • Maintain app performance • Diagnose crashes and bugs • Improve reliability and functionality
Cornr does not use advertising identifiers such as Apple’s IDFA.
Cornr does not track users across apps or websites owned by other companies.
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E. Analytics and Diagnostics
We collect limited analytics and diagnostic data to understand how the App is used and to improve stability and features.
Examples include: • Feature usage • Crash reports • Performance metrics
These analytics are used only for internal product improvement.
They are not used for advertising, profiling across other apps, or data brokerage purposes.
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F. Push Notifications
If you enable notifications, we store your push notification token and platform to send service notifications such as: • Ride updates • Account notifications • Community activity alerts
You can disable notifications at any time through your device settings.
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- How We Use Your Information
We use your information to: • Provide and operate the App • Authenticate users and manage accounts • Store and analyze ride data • Provide subscription and premium features • Improve reliability, performance, and usability • Send service notifications and account updates • Detect and prevent fraud, abuse, or security issues
Cornr does not sell personal information.
Cornr does not share personal information for advertising or cross-app tracking.
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- Legal Basis (EEA / UK)
If you are located in the EEA or UK, we process personal data under applicable legal bases including: • Performance of a contract (providing the App services) • Legitimate interests (security, improvement, fraud prevention) • Consent (where required for location or notifications) • Compliance with legal obligations
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- Data Sharing
We share information with service providers only as required to operate the App.
These providers include:
Supabase Authentication, database infrastructure, and storage.
RevenueCat Subscription and entitlement management.
Expo Notifications / Platform Push Services Delivery of push notifications.
Map Providers (Google Maps or Mapbox) Map rendering and navigation services.
Sentry Crash reporting and performance monitoring.
Identity Providers (Google / Apple) Used only when you choose those login methods.
These providers process data only to provide services to Cornr and are contractually required to protect user information.
Cornr does not share data with advertising networks or data brokers.
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- Data Retention
We retain personal data only as long as necessary to operate the App.
General retention practices include: • Account data retained while the account remains active • Ride data retained until deleted by the user • Account deletion removes associated user data from active systems
Some limited data may temporarily remain in backup systems for: • Security • Fraud prevention • Legal compliance • Disaster recovery
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- Data Security
We implement reasonable technical and organizational safeguards to protect personal information from unauthorized access, loss, misuse, or alteration.
However, no internet transmission or electronic storage method is completely secure.
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- Your Rights
Depending on your jurisdiction, you may have the right to: • Access personal data we hold about you • Correct inaccurate information • Request deletion of your data • Restrict certain types of processing • Withdraw consent where applicable • Request data portability
To exercise these rights, contact us at:
contact@ridecornr.com
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- Children’s Privacy
Cornr is not intended for children under 16 years of age (or the minimum age required in your jurisdiction).
We do not knowingly collect personal information from children below this age.
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- International Transfers
Your information may be processed in countries outside your country of residence where our service providers operate.
Where required by law, we implement safeguards such as contractual protections for international data transfers.
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- Changes to This Policy
We may update this Privacy Policy periodically.
Material changes may be communicated through the App or by other appropriate means.
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- Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: contact@ridecornr.com Location: Amsterdam, The Netherlands